These Terms and conditions (hereinafter referred to as the "Terms" or “this Agreement”) contain important information regarding your legal rights, remedies, and obligations. By accessing and using (hereinafter referred to as “Using” or “Use” collectively) the 4supply platform, services, Apps and related products (together “4supply services” or “Services”), you agree to comply with and be bound by these Terms.

Any reference to "4supply", “We” or "the Company" in this agreement refers to Lecangs Hong Kong Limited., a company registered in Hong Kong, with its registered address at Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong. Any reference to "4supply Marketplace" or the “Site” in this agreement refers to www.4supply.com.

The Company reserves the right to modify these Terms at any time in accordance with this provision. If the Company makes changes to these Terms, the revised Terms will be published on the platform, and the "Last Updated" date at the top of these Terms will be updated. If you do not agree to the revised Terms, you may stop using our Services and deactivate your account at any time. Otherwise, your continued access or use of Services constitutes your fully understanding and acceptance of the revised Terms.

1. Entering into this Agreement with 4supply

By using 4supply Services, you agree to accept this Agreement and be bound by all of its terms and conditions and such other rules and policies of 4supply Services ("Terms"). You represent you are of legal age to form a binding contract with 4supply and are permitted to receive 4supply Services under the laws of the region in which you are resident or from which you access or use 4supply Services. If you are entering into this Agreement on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to this Agreement. In that case, "you" and "your" will refer to that company or other legal entity, except where context implies it is referring to you as an individual. If you do not accept all of the Terms, you cannot access or use any of 4supply Services.

2. Relationship to other agreements

To the extent that there is a conflict between this Agreement and any other documents executed between you and 4supply, including any Purchase Order or Statement of Work between you and 4supply which references this Agreement, the provisions of this Agreement will govern, unless you agree otherwise with 4supply in a written agreement.
You should read carefully all the relevant terms and conditions. 4supply may amend, restate, extend, renew or otherwise modify any Terms at any time.

You should read carefully all the relevant terms and conditions. 4supply may amend, restate, extend, renew or otherwise modify any Terms at any time.

3. 4supply Services

3.1. Types of Services. As detailed further in this section, we offer a variety of services, which may be provided either by our own company or through third-party vendors (“Vendors”). These services are accessible through the 4supply Marketplace. The services encompass, but are not limited to, digital services (such as quote comparison or online sales for Sellers) and physical services (including fulfillment and transportation services).

3.1.1. Services for guest users. This site is not intended for non-registered visitors. If you are interested to become a product buyer or seller, you can register an corresponding account or contact us directly.

3.1.2. Services for Product Buyers. If you elect to compare, purchase, and/or manage the acquisition of goods through the 4supply Marketplace, you are considered a “Product Buyer.” As a Product Buyer, you may utilize the 4supply Marketplace to search for items of interest, obtain quotations, place orders, confirm purchases, manage payments, and arrange for shipping and warehousing.

3.1.2. Services for Product Sellers. If a company provides, offers to sell, and sells goods on the 4supply Marketplace, such company is deemed a “Product Seller” and engages in the activity of “Selling.” While 4supply is not a Seller and is not a party to any agreement between a Product Seller and a Product Buyer, we assist Product Sellers in managing their rates, calculating prices, promoting their products on the 4supply Marketplace, receiving orders on behalf of the Sellers, acting as a collection agent to collect payments via the 4supply Marketplace, providing fulfillment services, and arranging shipping services for the Sellers' goods.

3.2. In the course of providing the 4supply Services, we may engage sub-contractors or other third parties. Except for those services where the 4supply Marketplace acts solely as an agent, we shall remain fully responsible for all of our obligations under this Agreement whenever such third parties are utilized.

3.3. Representations and Warranties. By entering into this Agreement, you hereby represent, warrant, and agree that:

(i) You possess the full power and authority to accept the Terms and Conditions, to grant the necessary licenses and authorizations, and to fulfill the obligations set forth herein;

(ii) Your access to and use of the 4supply Marketplace and 4supply Services shall be strictly for business purposes;

(iii) All documents and information provided by you to 4supply are accurate, truthful in every respect, and not misleading in any way; and

(iv) For users who are business entities, the address provided during registration is the principal place of business of your entity. For the purposes of this provision, a branch or liaison office shall not be considered a separate entity, and your principal place of business shall be deemed to be that of your head office.

3.4. When connection to the 4supply Marketplace System is required, you may submit an application to 4supply Marketplace through the “request” function and provide the necessary information. Should 4supply Marketplace need to obtain additional relevant information about you or your account details from a third-party system during system integration, you may submit such information via the “request” function on the 4supply Marketplace. Any information obtained by 4supply Marketplace is provided voluntarily by you, and you hereby authorize 4supply Marketplace to utilize this information for the purpose of system integration by default. All system integration activities conducted by 4supply Marketplace are executed under your explicit instructions.

3.5. In order to facilitate increased transactions between Buyers and Sellers, you agree to authorize 4supply Marketplace to download and disclose your material package information to specific supplier groups, including but not limited to your account name, item code, and other relevant details.

4. Changes to the Agreement or 4supply Services

4.1. Agreement. Given the dynamic nature of our business and industry, we reserves the right to modify these Terms at any time at our sole discretion in accordance with this provision. If these terms are changed, we will provide a notice to you regarding the modifications/updates. The notice will be provided to you at the email address you provided to us at your registration. If you do not accept the modified/updated Agreement, you will no longer be eligible for using our services, provided that you are still obligated to fulfill any existing obligations under the Agreement that was in place when you entered into an agreement for those services.

4.2. 4supply Services. As part of our efforts to continually improve the 4supply Services, we may change or discontinue any part of the 4supply Services at any time at our sole discretion. For example, we may remove a feature that users do not use very often or add new features.

5. Intellectual Property

5.1. 4supply Intellectual Property

Unless otherwise specified in Section 5.2 (which outlines your rights), 4supply retains exclusive ownership of all rights, title, and interest in all software, tools, processes, inventions, documentation, and related materials developed or used by 4supply to provide its services ("4supply Materials"), as well as all content created or made available by 4supply through the Marketplace ("4supply Content"). This includes, without limitation, all patents, copyrights, trade secrets, know-how, and related legal protections.

You are granted no rights in 4supply Materials or 4supply Content except as expressly set forth in this Agreement. You may not use bots, scripts, or scraping tools to access, extract, or replicate any 4supply data or content.

5.2. Customer Intellectual Property. Ownership and License of Customer Content.

You confirm that you hold all rights to any content you or your Authorized Users upload, submit, or provide through the Marketplace (“Customer Content”), including all related intellectual property. You are solely responsible for the legality, accuracy, and completeness of such content. By submitting Customer Content, you grant 4supply a worldwide, royalty-free, non-exclusive license to use, host, store, analyze, reproduce, modify, and process your content as needed to operate and improve the Marketplace and related services.

5.3. Trademark

5.3.1 License from 4supply to you:

4supply grants you a limited license to use the “4supply” name and logo solely to list 4supply as a vendor or technology provider. All goodwill arising from such use belongs to 4supply.

5.3.2 License from you to 4supply:

You authorize 4supply to list your name and logo in 4supply’s customer lists (including general lists or product/service-specific lists) or testimonials. Any goodwill from that usage belongs to you.

5.4. Installed Software

If 4supply provides downloadable software (“Installed Software”) for use in connection with the services, you are granted a limited, non-exclusive, non-transferable license to install and use the software on your own devices that under your control, and use the Installed Software solely in connection with your use of the 4supply Services.

You may not: (i) copy the software except for backup purposes, (ii) sublicense, distribute, or rent it, (iii) reverse engineer or decompile it, (iv) share it with multiple users (unless explicitly permitted), or (v) alter or build upon it.

Once you stop using the 4supply services, you must delete all copies of the Installed Software from your devices.

5.5 Retained Rights

All rights not specifically granted to you under this Agreement—including rights to software, materials, content, and data—remain with 4supply.

6. Data Usage

6.1. Use of Aggregated and Reference Data. You understand and authorize that 4supply may generate and use aggregated or anonymized data derived from Customer Content ("Anonymous Data") for analytical, operational, or commercial purposes. This data will not identify you and is not treated as confidential. Ownership of Anonymous Data rests solely with 4supply. We may also utilize industry-standard or public reference data—such as tariff formats, public surcharges, rate structures, service codes, or corporate website listings ("Reference Data")—to enhance the platform. Reference Data is not considered confidential or proprietary Customer Content.

6.2. Use of 4supply Data.When we make industry or pricing data available (“4supply Data”), we may license you to copy and share—but not modify—that data under certain terms. Any use must include clear attribution to 4supply, along with a prominent link to the Marketplace. Additional usage conditions may apply and will be communicated to you where relevant.

6.3.Data Backup and Recovery. We take reasonable steps to secure and back up your Customer Content in accordance with our standard internal procedures. In the event of data loss or corruption, we will make commercially reasonable efforts to restore your content using our most recent backups. However, we are not liable for any loss, damage, or unauthorized disclosure of data caused by third parties. Our obligation to attempt data recovery is your sole and exclusive remedy for any such incident.

7. Mutual Non-Disclosure Agreement

7.1. Confidential Information. "Confidential Information" means: (i) 4supply Materials and 4supply Content; (ii) Customer Content; (iii) any business or technical information that a party discloses to the other party and designates as "confidential" or "proprietary" at the time of disclosure; and (iii) any information that, due to its nature or the circumstances of its disclosure, the receiving party knows or has reason to know should be treated as confidential or proprietary.

7.2. Exclusions. Confidential Information does not include information that: (i) is or becomes generally known to the public through no fault or breach of this Agreement by the receiving party; (ii) is rightfully known by the receiving party at the time of disclosure without restrictions on use or disclosure; (iii) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (iv) is rightfully received by the receiving party from a third party, who has the right to provide such information and who provides it without restrictions on use or disclosure. In addition, if a company sets up a Business Account and associates Authorized Users' Accounts with the Business Account as contemplated in Section 5.1, Customer Content will be accessible by all associated Account holders via the 4supply Marketplace and 4supply Services, subject to the 4supply Marketplace settings created by the Business Account holder. Similarly, data may be shared between linked Business Accounts of affiliated businesses.

7.3. Use and Disclosure Restrictions. Each party will not use any Confidential Information disclosed by the other party except as necessary for the performance or enforcement of this Agreement and will not disclose such Confidential Information to any third party except to those of its employees and subcontractors who have a bona fide need to know such Confidential Information for the performance or enforcement of this Agreement; provided that each such employee and subcontractor is bound by a written agreement that contains use and nondisclosure restrictions consistent with the terms set forth in this Section. Each party will employ all reasonable steps to protect all Confidential Information disclosed by the other party from unauthorized use or disclosure, including, but not limited to, all steps that it takes to protect its own information of like importance. The foregoing obligations will not restrict either party from disclosing such Confidential Information: (i) pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided that the party required to make such a disclosure gives reasonable notice to the other party to contest such order or requirement; (ii) to its legal or financial advisors; (iii) as required under applicable securities regulations; and (iv) subject to customary restrictions, to present or future providers of venture capital and/or potential private investors in or acquirers of such party.

7.4. Order Details. Inter-business documents which are used for business purposes such as Quotes, Orders, Invoices and Receipts and relevant communications will be shared between the applicable Product Buyers and Product Sellers as part of the functionality of the 4supply Services.

8. General Use

8.1. By accessing or using the 4supply Services, you agree to use them responsibly and not engage in any activity that could harm others, interfere with the platform, or violate applicable law. Specifically, you must not:

8.1.1. . Submit or share any content that:

(i)infringes on the intellectual property, publicity, privacy, or other legal rights of others;
(ii)violates any law, regulation, or legal duty; (iii)contains false, misleading, or fraudulent information;
(iv)is defamatory, obscene, sexually explicit, or offensive;
(v)promotes hate, harassment,discrimination, or violence;
(vi)encourages or depicts illegal behavior or the use of harmful substances.

8.1.2. Copy, display, frame, or mirror any part of the 4supply platform or its branding (including trademarks, logos, or proprietary page layouts) without written authorization.

8.1.3. Attempt to gain unauthorized access to non-public sections of the platform or its infrastructure, or tamper with our systems.

8.1.4. Probe, scan, or test the security of the platform, or attempt to bypass authentication or access controls.

8.1.5. Circumvent or disable any digital protections deployed by 4supply or its service providers, including encryption, access restrictions, or content security tools.

8.1.6. Use bots, crawlers, scraping tools, or any automated systems to search, index, extract, or download content from the platform—except through officially supported APIs or commonly used browsers.;

8.1.7. Distribute spam, unsolicited advertisements, promotional messages, or chain communications.

8.1.8. Disrupt or degrade the platform’s performance, including attempts to flood, overload, or transmit malware or denial-of-service attacks.

8.1.9. Harvest or collect personal data from other users without their explicit consent.

8.1.10. Impersonate another individual or entity, or misrepresent your identity or affiliations.

8.1.11. Violate any law, rule, or regulation applicable to your use of the 4supply Services.

8.1.12. Assist or encourage others to engage in any prohibited activity listed above.

8.2. Our Enforcement Rights. Although we are not obligated to monitor access to or use of 4supply Marketplace or to review or edit any Customer Content, we have the right to do so for the purpose of operating the 4supply Marketplace, to ensure compliance with this Agreement, to comply with applicable law or other legal requirements, or to improve the user experience. We reserve the right but are not obligated to remove or disable access to any Customer Content, or any Account, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Customer Content to be objectionable or in violation of this Agreement. We have the right to investigate violations of this Agreement or conduct that affects 4supply. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law. We may also use third parties, including collection agents, to help us enforce this Agreement.

8.3. If you maintain other affiliated accounts on 4supply Marketplace, 4supply reserves the right to apply any balance from your affiliated 4supply Marketplace account against the amount owed on your current 4supply Marketplace account. Whether a 4supply Marketplace account is affiliated to you is subject to the review and judgment of 4supply.

8.4. Compliance. We comply with all applicable laws and expect 4supply Marketplace Product Buyers and Product Sellers to do the same. By entering into this Agreement, you undertake to comply with all applicable laws, rules, and regulations, including without limitation sanctions, anti-corruption, anti-money laundering, and tax laws in your performance of this Agreement.

9. Digital Millennium Copyright Act (DMCA) and Other Copy Right Laws

4supply respects and complies with copyright laws, and expects its users to do the same. It is our policy to terminate in appropriate circumstances Account holders and users who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see our Copyright and IP Policy for further information.

10. Termination

10.1. Term. This Agreement will commence when you accept its terms, and unless terminated earlier in accordance with the terms of this Agreement, will remain in force and effect for as long as you maintain an account with us.

10.2. Termination of Accounts. We may terminate your access to and use of the 4supply Marketplace, including your Business Account or Account, at our sole discretion, upon 90 calendar day notice. However, given the importance of maintaining the integrity of our 4supply Marketplace for all users, if we have reason to suspect abuse or a substantial breach of this agreement, we may terminate your Account at any time at our sole discretion and will only provide notice if we feel it is reasonable and feasible to do so. You may cancel your Account at any time by sending an email to us at service@4supply.com or by using the cancellation feature on the 4supply Marketplace.

10.3. Effect of Termination. Upon the expiration or termination of this Agreement, you will no longer be able to access and use 4supply Marketplace or 4supply Services and each party will promptly return to the other party or destroy all Confidential Information of the other party in its possession or control.

10.4. Orders that are Still in Process. In the event that upon the expiration or termination of this Agreement, if you have a copy of a valid unexpired Quote from Seller, and wishes to place an Order, or the performance of Freight Services and /or purchase of goods under an Order made through the 4supply Marketplace is ongoing, the expiration or termination of this Agreement will not affect the terms of such Quote or Order. Sellers are obligated and agree to carry out the obligations specified in such Order to completion in accordance with the terms of the agreement between the Seller and you for the Order in question and you are obligated and agree to fulfil their obligations under such Order.

10.5. Survival. The rights and obligations of the parties contained in the following Sections will survive termination of this Agreement or any Statement of Work: Section 5.2 Intellectual Property; Section 5.3 Data Maintenance and Backup Procedures; Section 6.4 Disputes with Product Sellers; Section 7 Mutual Non-Disclosure Agreement; Section 8.2 Our Enforcement Rights;Section 10.3 Effect of Termination; Section 10.4 Orders that are Still in Process; Section 10.5 Survival;Section 11 Disclaimer of Warranties; Section 12 Indemnity and Section 13 Limitation of Liability.

11. Disclaimer of Warranties

THE 4SUPPLY MARKETPLACE AND 4SUPPLY SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT USING 4SUPPLY OR 4SUPPLY SERVICES WILL RESULT IN HIGHER NUMBERS OF CUSTOMERS OR INCREASED REVENUE FOR YOU OR YOUR BUSINESS. WE MAKE NO WARRANTY THAT THE 4SUPPLY MARKETPLACE OR 4SUPPLY SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

12. Limitation of Liability

NEITHER 4SUPPLY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE 4SUPPLY SERVICES OR 4SUPPLY MARKETPLACE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE 4SUPPLY SERVICES OR 4SUPPLY MARKETPLACE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT 4SUPPLY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED IN ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION WILL APPLY TO YOU TO THE DEGREE ALLOWED BY LAW.

IN NO EVENT WILL 4SUPPLY'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE 4SUPPLY SERVICES OR 4SUPPLY MARKETPLACE EXCEED THE AMOUNTS YOU HAVE PAID TO 4SUPPLY FOR USE OF THE 4SUPPLY SERVICES IN THE 12 MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $10,000 IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO 4SUPPLY, AS APPLICABLE.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE COMMERCIAL AGREEMENT BETWEEN 4SUPPLY AND YOU.

13. General Provision

13.1. Assignment. You may not assign, delegate, or otherwise transfer this Agreement—whether voluntarily, by law, or otherwise—without our prior written approval. Any such attempted transfer without consent will be considered invalid.

We, however, may freely assign or transfer this Agreement, without requiring your approval, to an affiliate or in the context of a corporate transaction such as a merger, acquisition, or sale of all or substantially all of our assets.

This Agreement will remain binding on, and inure to the benefit of, both parties and their respective permitted successors and assigns.

13.2. Remedies. Unless expressly stated otherwise, the use of any remedy under this Agreement does not prevent either party from pursuing other legal or equitable remedies. All rights and remedies are cumulative unless explicitly made exclusive.

13.3. Governing Law. This Agreement shall be governed by and construed either: (i) under applicable federal law and the laws of the State of California, excluding any conflict of law provisions, if you are an incorporated/organized/registered business entity under any state laws of the United States; if your principal place of business is within the United States; or if you are an individual who domicile within in the United States; or (ii) under applicable laws of Hong Kong, excluding any conflict of law provisions, if you are not an entity or individual as described in (i) above..

13.4. Jurisdictions. In the event where California laws are the governing law, all disputes arising under or in connection with this Agreement, shall be submitted to binding arbitration in Los Angeles County before an arbitrator selected by mutual agreement of the parties. If the parties are unable to agree mutually on an arbitrator within thirty (30) days after a written demand for arbitration is made, the matter shall be submitted to JAMS/ENDISPUTE ("JAMS") or successor organization for binding arbitration in Los Angeles County by a single arbitrator who shall be a former California judge. The arbitrator shall be selected by JAMS in an impartial manner determined by it. Except as may be otherwise provided herein, the arbitration shall be conducted under the California Arbitration Act, Code of Civil Procedure §1280 et seq. The parties shall have the discovery rights provided in Code of Civil Procedure §1283.05 and 1283.1. The arbitration hearing shall be commenced within ninety (90) days of the appointment of the arbitrator, and a decision shall be rendered by the arbitrator within thirty (30) days of the conclusion of the hearing. The arbitrator shall have complete authority to render any and all relief, legal and equitable, appropriate under California law. The arbitrator shall award costs of the proceeding, including reasonable attorneys' fees and costs, to the party or parties determined to have substantially prevailed.

If Hong Kong law governs this Agreement, any disputes arising from or related to this Agreement shall be resolved through binding arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) in Hong Kong.

The arbitration will be conducted under the HKIAC’s rules then in effect, with a single arbitrator mutually agreed upon by both parties. The arbitration hearing must commence within ninety (90) days of the arbitrator’s appointment, and a final decision shall be issued within thirty (30) days of the hearing’s conclusion.

The arbitrator may award the prevailing party its reasonable legal fees and associated costs, including arbitration expenses.

13.5. If any part of this Agreement is found to be invalid or unenforceable by a court with proper authority, the rest of the Agreement will remain valid and enforceable. Any unenforceable term will be interpreted, to the extent legally permissible, to reflect the parties’ original intent.

13.6. Notices. We may deliver any required notices or communications under this Agreement by:

(i) sending an email to the address associated with your account, or

(ii) posting a notice directly on the 4supply Marketplace.

For emails, the notice is considered received on the day it is sent. Notices to 4supply must be sent to: service@4supply.com.

13.7. Waiver. If we do not immediately enforce a right or provision under this Agreement, it does not mean we are waiving it. A waiver is only valid if it is in writing and signed by an authorized representative of 4supply.

13.8. Language. This Agreement may be made available in multiple languages. However, the English version will prevail and be deemed legally binding in the event of any inconsistencies or disputes regarding interpretation.